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Designing Stories

WHO ARE WE?

RETAIL DESIGN AGENCY

01

An independent retail design agency in Somerset set up in 2016 who care, build relationships, have industry experience, and win awards.

Selected Work

WHAT WE DO

03

Powerful design.

Memorable experiences.

Visionary strategy.

OUR SERVICES

04

THE TEAM

Refreshingly grounded and approachable

Our team brings together a diverse group of designers, strategists, and creatives with a shared passion for retail, experiential and hospitality design. With a combined 30 years of experience, we specialise in creating spaces that captivate, engage, and elevate brands. Refreshingly grounded and approachable, we believe great design starts with great relationships.

Collaboration is at the heart of everything we do. As a creative design agency, we work closely with clients to understand their vision, blending creativity with strategic thinking to deliver unique, impactful designs that leave a lasting impression.

ABOUT

ABOUT

We work with good people

I've worked with Laura at the Design Chapter for years. She's my go-to for commercial and retail design, always delivering outstanding solutions from concept to execution. Creative and detail-oriented, she ensures projects are on time and beautifully executed. From mood boards to post-investment analysis, she scrutinizes every detail to achieve the best outcome. It's always a pleasure working with her.

Leanne Bush Lowery - Lead Design Manager, Store Development, Primark

I have used The Design Chapter for a number of years at various companies. Laura is incredibly professional, understanding of a brief and willing to challenge and think outside the box where necessary but at the same time respectful of the client budget. Deadlines are never missed and the quality of work is always higher than expected. They can’t be recommended highly enough!

Claire Aldersley - AVP Head of Store Design, Europe, TJX